“When we found out that my mom had cancer, it was the most overwhelming time of my life! Not only emotionally but all the to-do’s that needed to be done. There were so many things to do that would have never occurred to me, more than I could have imagined, all the while processing and grieving my loss and being there for my dad, brother and our family and friends. Jo-Anne stood beside us every step of the way, both my mom, myself and our loved ones. Jo-Anne’s compassionate heart, sensitivity and easy going nature made her very easy to talk to. She provided a shoulder to lean on when I didn’t feel strong enough. She was poised and very professional when it came to serious moments, plans and difficult conversations that needed to be had. She gave the perfect balance of support and space. I really can’t say enough about the impact Jo-Anne’s presence and service had on my mother, myself and my family during the most challenging time we have ever had to face. Thank you, Jo-Anne.”
Kari Laker
Daughter of client